Welcome to URumrah.com. These Terms of Website Use (“Terms”) apply to your access to and use of our website, located at www.urumrah.com

By accessing, browsing, or using this Website—including making reservations or submitting payments—you agree to be bound by these Terms.

1. Acceptance of Terms

These Terms may be updated or amended from time to time, and continued use of the Website signifies your acceptance of any such changes. This document forms a legally binding agreement between you and URumrah.com (the “Company” or “Owner”).

By using the Website, you confirm that you are at least 18 years old and legally capable of entering into binding agreements. If you use this Website on behalf of someone else (e.g., a family member, a friend or a group), you accept these Terms on their behalf.

2. Use of the Website

You agree to use the Website only for lawful purposes, including:

• Viewing travel packages and related information;
• Making legitimate reservations;
• Submitting inquiries or payments;
• Accessing your booking details.

You must not:

• Use the Website for any fraudulent, harmful, or unlawful activity;
• Attempt to gain unauthorized access to any part of the Website;
• Transmit any viruses, malware, or other harmful content;
• Use automated systems to access the Website without written permission.

3. Intellectual Property Rights

All content on this Website—including text, images, design, layout, logos, and graphics—is the property of URumrah.com or its licensors and is protected by copyright and intellectual property laws.

You may view and print content for personal use only. Any reproduction, distribution, modification, or commercial use of any Website content is strictly prohibited without prior written consent.

4. Booking & Payments

All bookings made through the Website are subject to the specific terms and conditions related to that package, including pricing, cancellation, and refund policies. By completing a booking or making a payment, you agree to those additional terms.

5. Website Availability

We strive to ensure the Website is available at all times, but we do not guarantee uninterrupted access. We may suspend or restrict access for maintenance or updates without notice.

6. Third-Party Links.

The Website may contain links to third-party websites for your convenience. We do not control or endorse the content of those websites and are not responsible for their availability, accuracy, or any loss you may incur by using them.

7. Limitation of Liability

To the fullest extent permitted by law, URumrah.com is not liable for any direct, indirect, incidental, or consequential damages resulting from your use of the Website, including but not limited to loss of data, service interruption, or system failure.

8. Modifications to Terms

We reserve the right to update or change these Terms at any time. Continued use of the Website after changes are posted constitutes your acceptance of the revised Terms.

9. Governing Law

These Terms are governed by and interpreted in accordance with the laws of the country in which URumrah.com operates. Any disputes will be subject to the exclusive jurisdiction of the local courts.

10. Contact Us

If you have any questions or concerns about these Terms, please email us at contact@urumrah.com

URumrah.com is an online booking platform dedicated to providing comprehensive and reliable services related to Umrah pilgrimage travel. Our goal is to simplify and facilitate the entire Umrah journey for pilgrims by offering end-to-end solutions through our website, located at www.urumrah.com

By accessing or using our website and services, you acknowledge and agree to the terms set forth in this Scope of Services, which outlines the services we provide and the limitations of our responsibilities.

1. Umrah Travel Packages

We offer a range of Umrah travel packages that may include:

• Flights
• Hotel accommodations
• Transportation
• Guided tours (where applicable)
• Group or private services

Each package’s specific inclusions, exclusions, and pricing are clearly mentioned in package details. Please read at the time of booking.

2. Visa Assistance

We provide assistance with obtaining Umrah visas by:

• • Collecting required documents and personal information
  • Submitting applications to authorized visa-issuing authorities or agents

Note: Issuance of the visa is at the sole discretion of the Saudi authorities. We do not guarantee visa approval.

3. Booking Management

Through our Website, you can:

• View available packages
• Make reservations online
• Modify or cancel existing bookings (subject to applicable policies)
• Make secure payments
• Receive confirmations and travel documentation

4. Customer Support

We offer customer support to help you with:

• General inquiries about Umrah
• Booking-related questions or changes
• Pre-travel guidance
• Emergency support during your travel (where applicable)

Note: Support is available via email, phone, or WhatsApp

5. Additional Services (If Offered)

Depending on your chosen package or special request, we may also facilitate:

• Ziyarat tours (visits to religious and historical sites)
• Travel insurance (via third-party providers)
• Special needs arrangements (e.g., wheelchair access, elderly care)
• Private/group religious guides

These services may incur additional charges and are subject to availability.

6. Limitations of Our Role

• We do not control third-party service providers such as airlines, hotels, or government visa offices.
• We are not liable for delays, cancellations, or denials caused by third parties, natural events, or government actions.
• All services are subject to Saudi regulations for Hajj and Umrah, which may change without prior notice.

7. Disclaimer

While we strive to provide accurate and up-to-date information, certain travel services are subject to change due to government policies, seasonal restrictions, and availability. URumrah.com reserves the right to modify services or substitute components of a package when necessary, in line with ensuring the best possible customer experience.

URumrah.com is an online platform that offers complete Umrah travel services, including visa processing, flight bookings, hotel accommodations, transportation, and more. We aim to make your Umrah journey smooth, spiritual, and stress-free.